Tenant Screening
We carefully screen all prospective tenants of your property.  Screening includes a personal interview with prospective tenant, credit check, criminal history screen, and verification of rental history and employment status.

Negotiation
Our agreed upon management contract will determine how we negotiate the terms of the rental agreement with tenants.  We also negotiate with service providers to provide you with the most cost effective maintenance service.

Monitoring Your Property
We keep a photo file of your property.  These files are updated upon move-in and move-out.  Files may include interior, exterior, and surrounding grounds.  We inspect the exterior of the property on a monthly basis, and the interior annually.

Record Keeping
Comprehensive records pertaining to your property are kept in a timely and accurate manner.  Records include all rental income and expenditures incurred by our management of your property.  Though records are permanent property of the management company, we provide the property owner with originals copies of all invoices, statements, billings, and other financial documentation on a monthly basis. 

Property Maintenance
Our agreed upon management contract addresses pre-authorized expenditures. for repairs to your property.  These costs will reimbursed by your account with us.  All repairs that are not the responsibility of the tenant  per their lease agreement will be the responsibility of the property owner.  Any repairs deemed necessary by adherence to the Landlord-Tenant Act will be addressed without delay.  We will work to find the most cost-effective method.  You will be notified as soon as possible of urgent repair concerns, but depending on urgency it may be after the repairs have taken place.

Bank Accounts
All deposit money will be held in a security trust account.  We maintain an additional account for each owner and the operations of managing owner's properties.  These accounts are managed in accordance with the State of Washington Department of Licensing guidelines.

Insurance
Every property owner must carry fire and hazard insurance on properties we manage.  We require mutual indemnification/hold harmless agreements, including naming Libenow Property Management, Inc as an also insured on any policy covering the property.  We strongly recommend to tenants that they purchase renters' insurance.

Landlord-Tenant Act
We manage your property within strict compliance with the State of Washington's Residential Landlord-Tenant Act. 

Evictions
No one wants to evict a tenant.  We hope and strive to avoid this unpleasant aspect of management.  In the event an eviction is necessary, we will handle the eviction process at the owner's expense, which may include legal/court fees, collection fees, etc. 
Thorough screening will help to minimize the need for eviction action.